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Business Process Automation Solutions

Key process optimization and routine tasks automation for business process improvement

business_process_management

Features

Custom Automated Workflows

Custom Automated Workflows

Set up automatic workflows to make your business process more efficient. Define and map predictable, repetitive actions to create custom automation schemes that meet your business needs.
Smart Notifications

Smart Notifications

Integrate smart notification solutions to make your automated business process more transparent. Use various communication channels appropriate for your business case: SMS, email, push notifications, voice messages, and popular apps.
Process Tracking

Process Tracking

Get instant access to configured, automated workflows with our cloud BPM software anytime from anywhere in the world. Receive notifications and reminders and configure the dashboard to have all the information you need about automated BPM workflows at your fingertips.
Multi-level Access Rights

Multi-level Access Rights

Set up different levels of access to your business process management workflows for both internal and external user groups to view or modify details. Allow different types of stakeholders to be involved in the workflow according to their needs and areas of responsibility.
Contact and File Management

Contact and File Management

Centralize different types of databases from various sources by creating a unified multipurpose database in the Processica cloud. Share files among participants, manage contacts, grant or restrict access to specific groups of users.
Third-party Integrations

Third-party Integrations

The Processica platform is flexible and compatible with various external apps and services via API and other types of connectors. Our DevOps team handles integrations of any complexity to automate even the most sophisticated process.

Use cases

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Logistics Automation for Retailers

Delivery of goods from supplier to consumer with inventory, shipment tracking, and communication to all stakeholders of status changes could be automated through process workflows in the Processica platform, improving collaboration and communication with customers and suppliers.
Logistics Automation for Retailers
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Multi-channel Communication

Use Processica to implement centralized, automated communications to make your business processes more transparent to all stakeholders. Set up and adjust different channels appropriate to your business case: SMS, push notifications, emails, or voice messages. Set up schedule negotiations workflows, send polls, and gather instant feedback from your employees to speed up important decisions and reduce manual work.
Multi-channel Communication
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Omni-channel Customer Support

Implement omni-channel customer service communications as part of your company's BPM automation. Organize a customer service solution via Processica workflow allowing you to get customer service inquiries via various channels (SMS, calls, chats, emails), process them on the Processica platform, and trigger appropriate actions according to clients' needs based on various keywords and answers recognized in their inquiries.
Omni-channel Customer Support
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Approval Automation

Implement an automated approval process as a workflow where a set of steps is needed to negotiate and approve business documents, budgets, purchase orders or resolve certain critical issues involving people with different responsibilities (issue escalation workflows). Use Processica solutions to create a tailored approval process that guides employees to ensure the work is approved and completed as needed.
Approval Automation

Benefits

Improved Efficiency

Improved Efficiency

Increase your business process efficiency by cutting down on manual errors and increasing process speed.
Cloud-based Solution

Cloud-based Solution

Keep all your business data safe in the cloud. Grant and restrict access to the platform anywhere, anytime.
No Coding Required

No Coding Required

Perform all the actions necessary to configure workflows and automate your BPM process without coding skills.
Universal, Flexible, Customizable

Universal, Flexible, Customizable

Centralize various business processes through the Processica platform at any stage of your business development.
Fully Compatible

Fully Compatible

You can integrate Processica with various third-party apps and systems through API and other types of connectors.
Turnkey Development

Turnkey Development

Our DevOps will provide you with custom automation solutions for your specific business cases.
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Industries

Manufacturing Section

Manufacturing

Optimize time spent on routine actions with automatic workflows applied to shift & roster management, logistics, issue escalation trees, and more.

Frequently Asked Questions

When do I need BPM software?
You need business process management (BPM) software if your company has digital business processes and activities that need to be optimized with the help of atomization.
What is the difference between a business process and a workflow in terms of automation?
Workflows are what business processes are technically realized through. It concerns such properties as the exchange of messages between services, passing information between apps, etc. Business processes are basically the tasks undertaken by domain experts without any technical knowledge of their implementation. They just figure out an optimal way of managing their products, services, human resources, finances, etc.
Does your BPMS have on-premises or cloud deployment options?
You can configure the system both in the cloud and on local servers, depending on the architecture of your existing system and its needs.
Do you have built-in reporting tools?
We have a built-in workflow reporting option. This report displays workflow results with all the parameters needed for you to perform real-time monitoring and KPI measurement. You can also get the report by email in PDF or other formats.
Is BPM automation suitable for mission-critical or routine tasks in my company?
BPM automation is suitable for both mission-critical and routine tasks since mission-critical processes are often built on simpler, minor ones. That is why maximizing the efficiency of small processes will improve the mission-critical ones as well.
How can I start using BPM?
Start by identifying a process in your organization that could be improved and would result in cost reduction, time saving, or any other positive, measurable outcome. Then, analyze how this process works without any sort of BPM enhancement and how it could be enhanced once BPM has been added. Also, see how your employees conduct themselves while doing their work and how BPM could help them perform more effectively.
Do you have BPMN 2.0 support?
We do not have BPMN 2.0 support but can develop it as a custom service if needed.

Ready to automate?

Contact us for answers to your questions or to request additional information about our services.
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