Smart Field Service
Management
Automation

Create, set up, and edit scheduled jobs in real-time mode. Our platform allows handy scheduling and integration of third-party services and software. Amend tickets/jobs and correct appointments in both online and offline mode.

Make daily field operations easier for dispatchers. Allow them to monitor the work schedule in real-time mode, assign and dispatch new jobs, send reminders and notifications to field staff whenever required. Processica makes it easier to dispatch & route optimization.

Enhance the execution of your daily duties with Processica. Make work order lists more transparent and flexible. Add and edit worker and client data (address, contact information, job type) to put workers on the same page as the client.

Perform smart allocation of incoming tasks based on requirements. Automate workflows, selecting assignees for different tasks based on various criteria (skills, location, availability, shift). Fill employee cards with data gathered, add custom fields, attach files, etc.

Create routes based on different variables important for work order execution: documents, needed tools, funds. Receive actual data about bottlenecks (absence of tools, docs, etc.) to take the necessary preventive actions and ensure successful workflow execution.

Set tasks that require the efforts of multiple workers or organize the set of visits for large-volume jobs. Receive and use data about your field staff to find the best logistics for task execution. Create local teams for big tasks and notify team members about status changes or required actions.