Processica offers automation solutions for food services to help you cut expenses through optimizing particular processes. Our set of solutions helps you to cut off unnecessary expenditures and increase your services quality and flexibility with specific features that are developed to automate costly manual and repetitive processes.
Features
Geo-mapping Tracking
Tie your work assignments to specific locations on the map. Select people to perform each task, manage shifts, assign supervisors, and do more in one platform.
Shifts Management
Manage employee shifts based on workers availability, skills, needed extra means and their capacity. Set up notifications keep managers informed on important changes.
Smart Notifications
Discuss progresses, engage people, inform supervisors on emergencies by setting up notification workflows via communication channels convenient for you.
Tasks Management
Use workflows to create and organize assignments. Create relations and dependencies between them for better progress management.
Target Lists and User Management
Integrate your contacts from other sources into workflows in a few clicks. Set up smart target lists to automatically update them based on any criteria.
Custom Solutions
We can develop any custom solution specifically for food service industry to meet your particular needs.
Use cases
Omni-channel Customer Service
Set up triggered workflows to react, reply, and prioritize different actions. Use automation possibilities to improve SLA with the help of configured workflows. Manage your workflows and monitor any changes in automated processes. Notify employees and resolve occurring issues when pre-configured triggers are recognized.
Automate your data synchronization, processing, and updating. Processica allows automating your external contact databases by integrating them into one platform. All that for process optimization, cost and time saving.
Create user segments and contact lists to set up automatic business processes that may involve different third-party applications that you use for communications. Set up multi-channel communication workflows to reach specific user segments according to your marketing strategy.
Easily deliver your services to consumers, maintain inventory, track routes, and discuss status changes automatically in one platform. All that to ensure the best communication and collaboration with customers.
Adjust your ETA with our smart rescheduling solution. Control such changing variables as unexpected events, lates, sick leaves, or transport failures to save time and money.
Easily manage your remote workers: determine their location and duration of their tasks depending on geographic areas and waypoints. Processica also offers developing custom solutions for GPS positioning, automatic reimbursements, reports and more.
Ensure effective cross-departmental communication in one place. Receive approvals from responsible people in a few clicks and discuss any of your processes at any stage to perfect your service.