Software Support and Maintenance Services

Maintenance and support services to extend and improve the lifetime of any software solution.

Overview

Processica maintenance and support services cover all IT systems development and support needs to keep everything operating smoothly. Our professionals identify and resolve issues immediately, providing recommendations and follow-ups on how to protect your software from unplanned outages. Besides, our engineers set up monitoring tools to react to any incidents and potential issues timely, resolving them before they are noticeable for users.

Services

Web Application Maintenance Services

Processica experts provide web application maintenance and IT infrastructure support to improve performance, scalability, and portability of mission-critical systems while sticking to specific business requirements of a client.

Mobile Application Maintenance

Processica offers scalable maintenance solutions for mobile applications to optimize server performance, improve UI/UX, support a larger user base, easily comply with regulatory concerns and more.

IT Environment Support

Our professionals offer support solutions that include IT environment support, adaptive and perfective maintenance services, holistic performance analyses, troubleshooting, fault and root cause analysis, and more.

Infrastructure to the Cloud

Processica helps organizations to move their systems to the cloud, including databases, file servers, office productivity software, and even telephone service.

Application Re-engineering

Processica provides modernization, upgrade, and migration solutions for legacy apps, including full-time maintenance and support and monitoring for time-sensitive applications.

System Performance Monitoring

Our experts monitor core applications, hardware and overall system performance to ensure system uptime and avoid the server going down, reaching memory capacity, or a workstation consistently overload.

Code Refactoring

Our code refactoring services are aimed to improve internal code structures, avoid programming redundancies, streamline class designs, and enhance API implementation.

Servers Configuration

Our server configuration services include enabling protocols, configuring encryption, configuring the SQL Server Browser service, registering the Server Principal Name, and more.

Our Expertise

Increasing System Performance

Our engineers have experience of evaluating the system and determining the issues that hold the software solution back. They also suggest different fixes to enhance system’s sustainability without disrupting the operations.

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Powering Scalability

Our professionals leverage expansion-focused architecture design and performance engineering to ensure that a particular solution can reliably support a big number of concurrent users so that the business has space to develop.

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Ensuring Service Availability

Our engineers have experience of increasing redundancy and fault tolerance for mission-critical legacy systems that require constant high availability. They also help clients implement the necessary tools for resolving system outages and minimizing downtime.

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Repairing Gaps in Security

Our professionals conduct an end-to-end assessment of the system to allow our security engineers propose security recommendations driven by best practices and guidelines.

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Benefits

Full Cycle Services

Our maintenance services ensure full-cycle support that includes software analysis and consulting to optimize client’s IT costs by releasing them of routine tasks.

Professional Evaluation

Our professional evaluation services include assessment of the quality of the current code, helping clients decide on the best actions for their organization to take.

Business Analysts

Processica business analysts perform deep analysis and use its results to seamlessly integrate with client’s organization technical processes.

Vast Experience

Processica is a highly skilled, experienced, and well-trained team that handles projects of any complexity.

3rd-Party Support

Processica develops processes to provide maintenance and support services for various 3rd-party systems.

Legacy Codebase Solutions

Processica engineers have all the tools and skill set to offer a quality legacy software support.

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