What is operations management?
Operations management is a field of business concerned with planning, organizing, and controlling the development, production, manufacture, and provision of services, designed to ensure that an organization efficiently turns inputs into outputs. An input could be materials, technology, or human resources.
What kind of business operations can I automate through Processica?
You can automate any repetitive process that doesn’t require human intervention and has to be consistent and error-free. It could be notification distribution, contact segmentation, employee performance management, workforce expenses, or document flow.
Do you provide real-time updates?
Yes, you can set up real-time updates in Processica.
Is this management solution for enterprise or small business operations?
Our operations management solution is suitable both for enterprises and for small businesses.
Do you have route optimization solutions?
We can develop a custom route optimization engine that considers time, location, capacity, and traffic. You will be able to make changes or re-optimize by sending updates to drivers or technicians in real-time.
How can I use the notifications features?
You can use the notifications feature to manage task execution by setting up specific notifications based on the type of work, channel, employee role, and location.
Does Processica work on mobile devices like smartphones and tablets?
Yes, Processica works on mobile devices, including smartphones and tablets.
How can I automate work requests?
You can automate work requests by setting up specific workflows and notifications to keep track of your work requests in real time.
How many workflows can I create?
You can create an unlimited number of workflows.