Logo Processica

Solutions Taking Business
Automation to the Next Level

Automate business processes of any complexity with Processica workflows

services

Main Services

chevron

Business Process Automation Solutions

Distribute and resolve incoming customer service requests by setting triggered workflows allowing to prioritize, react and apply the needed actions like assigning tickets to the responsible departments, sending educational information to clients or creating bugs in the system when predefined actions happen.
Business Process Automation Solutions
chevron

Workflow management

Use the preset employee scheduling and shift planning workflows: start roasters, select workers with appropriate shifts and needed skill sets, configure waiting lists, notify supervisors or managers when needed, get reports about formed shifts and send reminders about upcoming shifts to workers.
Workflow management
chevron

Project management

Organize work processes between dispatchers, technicians and clients: create ticket assignments considering workers and other units geo-location and skill sets, track routes and communicate ETA changes to the clients, provide and check the deliverables, automate documents flow.
Project management
chevron

Notification Management

Organize work processes between dispatchers, technicians and clients: create ticket assignments considering workers and other units geo-location and skill sets, track routes and communicate ETA changes to the clients, provide and check the deliverables, automate documents flow.
Notification Management

Let’s discuss your idea!

Send us your questions and we'll provide you with the information that you need

Features

Graphical Workflow Editor

Graphical Workflow Editor

Compose workflows by using our intuitive graphical interface. Drag and drop block schemas, add connectors, set the logic of events or delays, select the needed actions to be performed at each step and get your automated process ready.
Triggered Communications

Triggered Communications

Set up triggered notifications and alerts to notify your staff or clients via the most relevant communication channels at the right time. Use push notifications, emails, SMS and voice messages by default or integrate with third-party apps of your choice.
Event-based Assignment Rules

Event-based Assignment Rules

You can setup any event- or time-based actions critically important for your business to let our system know when to send notifications or make calls, assign required workers, calculate the needed logistics or perform other automated business processes.
Adjustable Dashboard

Adjustable Dashboard

Adjust the dashboard to control set workflows at fingertips, build custom reports, check the assignment statuses, job schedules and maps. Configure additional custom views on the platform and perform set workflows important for your business in a click.
Status Monitoring and Troubleshooting

Status Monitoring and Troubleshooting

Processica system provides tools needed to emulate and test newly created workflows, perform monitoring of your ongoing process statuses, get reports about the tasks happening, and troubleshoot any possible issues.
Easy Integration with Third-parties

Easy Integration with Third-parties

We can easily connect more than 300 third-party solutions in your business ecosystem by using API and quick connectors (Lambda, Zapier and Elastic.io services) allowing to construct any automated process tailored specifically to your business case.

Industries

Tech Stack

JavaScriptJavaScript
TypescriptTypescript
ReactJSReactJS
Next.jsNext.js
NodeJSNodeJS
VueJSVueJS
AngularAngular
ReduxRedux
ExpressJSExpressJS
JavaJava
PythonPython
C#C#
C++C++
GolangGolang
RubyRuby
Ruby On RailsRuby On Rails
RustRust
PHPPHP
LaravelLaravel
FlutterFlutter
React NativeReact Native
Objective-CObjective-C
SwiftSwift
KotlinKotlin

Benefits

No Delays and Downtimes

No Delays and Downtimes

Manage tasks more efficiently by escalating information further to top responsible managers in case of any triggered actions happening.
Role-based Accessibility

Role-based Accessibility

Give different levels of access to your employees to distinguish their zones of responsibility and control access to sensitive information.
Cloud Omni-presence

Cloud Omni-presence

Access your Processica dashboard from any place with the Internet connection from any type of device: desktop, mobile or tablet.
Timely Communications

Timely Communications

Send triggered one and two-way notifications via preferred channels to target audiences to inform or get reactions with responses when it's important for your business case.
Multi-device Platform

Multi-device Platform

Processica platform is supported on different types of devices: desktop, mobile phones and tablets.
Smooth Tasks Completion

Smooth Tasks Completion

Automatically create and assign jobs to proper employees, as well as reassign tasks in case set triggered actions are happening.
Request a DemoLearn More

Frequently Asked Questions

What is workflow management?

A workflow is a sequence of tasks that are part of a business process, and workflow management is a process of coordinating all the tasks united to sequence that run in your organization with the goal of driving better business results. Those tasks are usually performed by people manually but can be automated with the help of workflow management software. The goal of this is to improve business processes by enhancing the way people do their work.

What makes Processica workflow management software different?

With Processica, you have control over all your business processes automatically in one platform. Create workflows to assign the right people to the right tasks, track tasks progress, do issue follow-ups, and much more. Anything you might need to manage your automated workflows is possible within Processica.

How Processica streamlines my business processes?

Processica optimizes your business processes by increasing your management efficiency through the minimization of human error, acceleration of work through the automated sending of messages and notifications, assignment of tasks to responsible people, escalation of issues, and custom solutions tailored specifically to your particular business case.

Will my workflow operate offline?

Yes, it will. Workflow runs on the server according to a predefined schedule, so being online or offline doesn't matter. You can control its execution by going to the web admin and checking the current status of the needed workflow on the dashboard.

What systems can I integrate Processica with?

You can integrate to different systems that you already work with through API and quick connectors like Lambda, Zapier and Elastic.io services.

Does Processica have any build-in workflow templates?

There are no built-in templates, but you can make any workflow you create a template by setting up the “marks to template” option. In case your workflows require any custom templates, they can be easily implemented as a custom service.

Is custom modification possible in case of a complex multi-level process?

If our built-in functionality with the existing integrations is not enough, we can adapt our solution for you, adding additional integrations with the services you use, configure additional views and dashboards, customize our mobile app for you, set up custom events that trigger various stages of workflows, and much more.

How do I set up a workflow in Processica?

To set up a workflow, you will use a workflow editor to apply all the needed settings - workflow's name, description and default parameters. Then, you will need to configure the necessary tasks and describe the conditions for their transition. You can also create new or use existing templates for tasks. When you are done, add your workflow to the dashboard to find it easily.

How do I set up triggered notifications?

To set up external trigger notifications (and other workflows), use API endpoints or the Job Scheduler and set up the needed parameters (start date, start time, frequency, etc).

Got a Question?

Send us your questions and we'll provide you with the information that you need
Copyright © 2020 Processica. All Rights Reserved.
Terms of ServiceCookiesPrivacy
Dismiss