Telecom Software Development

Software solutions tailored to specific requirements of telecommunication companies.

Virtualized Network Functions

Provisioning and Activation Systems

Customer Care and Ordering Systems

Inventory and Asset Management System

Fault Management

Performance Monitoring

Overview

Processica telecom development engineers have deep expertise in creating cloud applications (SaaS, PaaS, CPaaS, IaaS), developing no-coding solutions, performing telecom-to-cloud migrations, deploying and maintaining SD-WAN and improving and maintaining telecom infrastructures. Besides, our team has vast experience with VoIP services, data networks, and GIS solutions.

Services

Operation support systems

Processica has deep expertise in development server applications for telecommunication networks, software for cross-connect equipment, VoIP solutions, solutions for PABX, individual SIP clients, network performance management systems, and more.

Business support systems

Our team develops billing systems, CRM, customer self-service portals, software for reporting and data visualization, solutions for predictive analytics and personnel management; systems for sales automation and lead generation.

Telecom Cloud Services

Processica provides professional services to evolve mission-critical BSS, OSS and network solutions to the cloud, migrates applications to private and public cloud environments, ensures optimization of cloud usage, visibility and governance, and more.

Telecom Network Management

Our telecom experts develop software that manages telecommunication network functions, including network configuration, inventory management, provisioning, order management, billing, product catalogs, and CRM.

Telecom Performance Monitoring

Processica team creates performance monitoring features that include reporting, availability monitoring, traffic analysis, historical logs, CPU load data, memory utilization, performance data collection, and more.

Telecom Configuration Services

Our team develops such configuration management features as inventory and asset management, change management, automatic network mapping, compliance management, remote configuration, and more.

Telecom Network Applications

Our telecom engineers have expertise in developing telecom network apps for dispatch, corporate, academic, radio, taxi, landline, satellite, wireless and Internet communications.

Telecom Security Management

Processica engineers develop such security management features as security alerting, incident reporting, Role-Based Access Control (RBAC), vulnerability assessment, patch management, data privacy, and more.

Telecom Software Testing

Processica offers QA automation and manual testing services, which allows ensuring high quality of telecom software development while cutting the costs for testing processes.

Data Analysis and Reporting

Our data analysis and reporting expertise in telecom includes aggregating data from multiple sources into a single, quick and safe database, advanced reporting/visualization solutions and predictive analytics.

Custom Call Center Software

Our services cover Automatic Call Distribution (ACD), virtual call centers, manual and progressive dialers, auto and predictive dialers, IVR and call scripting, live chat channels, call monitoring, and screen pop-up features development.

Systems Integration

Processica engineers have expertise in developing software for data exchange across external services and remote devices, network resources, and line-of-business apps.

Infrastructure Management

Processica offers infrastructure improvement and maintenance services, which include setting up operational monitoring and analysis solutions and providing 24/7 support and management of the infrastructure.

IoT Solutions

Our expertise includes IoT solutions for telecom, including asset management and remote system monitoring, allowing telecom companies connect their physical assets to the cloud and manage their operations remotely.

Our Expertise

Virtualized Network Functions

Processica VNF expertise includes experience with host-to-host security systems, SMS/MMS handling, intrusion detection/prevention, DPI and Log Analysis, CDR-based analytics, and voice mail management.

Learn more

Provisioning and Activation Systems

Our custom provisioning and activation systems are used to enable telecom providers achieve real-time activation and ensure tight coupling between the service management layer and the network management layer.

Learn more

Customer Care and Ordering Systems

Our customer care systems provide end-to-end management of call-centers and customer support operations, while ordering system receives orders from customer care system and provides convergent order management capabilities.

Learn more

Inventory and Asset Management system

Processica offers development of a customized inventory and management systems that includes the necessary interfaces for third-party systems: provisioning, ledger, accounting, and supply-chain management.

Learn more

Fault Management

Our custom fault management systems ensure flexible problem dispatching and notification, including creation of trouble reports in a ticketing system, notification of responsible personnel of root-cause problems, and more.

Learn more

Performance Monitoring Systems

Processica offers custom performance monitoring system that collect data from digital, analog, traditional, and wireless switches. All that to provide fast and easy network traffic issue detection.

Learn more

Benefits

Multi-area Specialists

Processica telecom team includes specialists of different areas that can take over a telecom project of any complexity at any stage of its completion.

Wide Range of Services

Apart from programming, our team also explores the market and users to ensure that we deliver the best solution for the client's business.

Integration Experience

Our engineers are experienced in integrating new systems and functionality with various billing and customer care systems

Proficiency with Microservices

Our team utilizes microservices to build solutions that are faster to develop and easier to modernize and maintain.

Flexibility and Iteration

Processica implements flexible and iterative approach in telecom software development to ensure speed and quality, optimizing the process

Vast Experience

Our team of experienced developers delivers scalable solutions that help telecom companies leverage the latest technology, reducing operational costs.