Create automatic workflows to increase your business process efficiency. Identify and map common, repetitive actions, define checkpoints, and use them to track time from one action to another within a particular workflow.
Multichannel Notifications
Set up notifications via SMS, email, voice messages, and popular apps to organize your work correctly and perform employee time management. Use notifications and workflow automation to improve process efficiency by analyzing time spent accomplishing tasks.
Process Execution Reports
See the results of workflows and check all the important parameters: time spent, triggered processes, and more to quickly and easily analyze your business processes and time management.
External Integrations
Processica’s flexibility and compatibility allow you to integrate with different third-party apps and services via API or various types of web-connectors. We deal with integrations of any complexity to automate the widest range of processes.
Custom Dashboards and Views
Use Processica to build custom reports, implement additional custom views on the platform, and, in a click, perform set workflows essential to your business. Visualize and export these reports in different formats: PDF, email, etc.
Process Tracking Automation
Automate process tracking by controlling employee time management. Use notifications to see whether workers have logged the time spent working on different tasks assigned to them.
Use cases
Improving SLA for Outsourced Employees & Freelancers
Improved SLA through process tracking is achieved by having employees check-in when they start a job and check-out when they finish. For outsourced workers and freelancers, you can use the mobile workforce functionality for dispatching, working on tasks, and reporting improving the response time to the task, and carrying out escalation if necessary. If it is a proactive task, the workflows have a controlling role: pre-warn, track, and help achieve SLA.
Use task lifecycle tracking to track particular processes and the time spent on them. See how much time and effort each stage of the process is taking to visualize work execution, identify the bottlenecks, and fix them to speed up the process.
Track your processes by setting up rescue workflows, connecting the platform to a VoIP provider to respond to emergencies instantly. Users have to push one button on the device to activate the entire rescue process in an instant.
Track physical equipment metrics, and build reports based on the metrics received; run automatic workflows with notifications and auto-assign tasks to responsible people if a predefined triggering event occurs.