What is workflow management?
A workflow is a sequence of tasks that are part of a business process, and workflow management is a process of coordinating all the tasks united to sequence that run in your organization with the goal of driving better business results. Those tasks are usually performed by people manually but can be automated with the help of workflow management software. The goal of this is to improve business processes by enhancing the way people do their work.
What makes Processica workflow management software different?
With Processica, you have control over all your business processes automatically in one platform. Create workflows to assign the right people to the right tasks, track tasks progress, do issue follow-ups, and much more. Anything you might need to manage your automated workflows is possible within Processica.
How Processica streamlines my business processes?
Processica optimizes your business processes by increasing your management efficiency through the minimization of human error, acceleration of work through the automated sending of messages and notifications, assignment of tasks to responsible people, escalation of issues, and custom solutions tailored specifically to your particular business case.
Will my workflow operate offline?
Yes, it will. Workflow runs on the server according to a predefined schedule, so being online or offline doesn't matter. You can control its execution by going to the web admin and checking the current status of the needed workflow on the dashboard.
What systems can I integrate Processica with?
You can integrate to different systems that you already work with through API and quick connectors like Lambda, Zapier and Elastic.io services.
Does Processica have any build-in workflow templates?
There are no built-in templates, but you can make any workflow you create a template by setting up the “marks to template” option. In case your workflows require any custom templates, they can be easily implemented as a custom service.
Is custom modification possible in case of a complex multi-level process?
If our built-in functionality with the existing integrations is not enough, we can adapt our solution for you, adding additional integrations with the services you use, configure additional views and dashboards, customize our mobile app for you, set up custom events that trigger various stages of workflows, and much more.
How do I set up a workflow in Processica?
To set up a workflow, you will use a workflow editor to apply all the needed settings - workflow's name, description and default parameters. Then, you will need to configure the necessary tasks and describe the conditions for their transition. You can also create new or use existing templates for tasks. When you are done, add your workflow to the dashboard to find it easily.
How do I set up triggered notifications?
To set up external trigger notifications (and other workflows), use API endpoints or the Job Scheduler and set up the needed parameters (start date, start time, frequency, etc).