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All-in-one solution created to improve your business efficiency

Processica is a communication-oriented process automation platform taking your business efficiency to the next level with minimal coding efforts

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Platform Overview

Setup, Organize, Improve

Simple Setup

Simple Setup

Create and configure automated workflows using communication, planning, and ticketing possibilities of the platform to reduce process delays and automate manual routine tasks.
Ultimate Flexibility

Ultimate Flexibility

Processica platform provides an ultimate range of possibilities for custom business process automation and configuration. We help to define and build any custom solution business needs.
Free of Coding

Free of Coding

Our platform includes the set of editors and configurators, allowing you to customize set process workflows with no-code writing.
Efficiency Gain

Efficiency Gain

Optimize processes and distribute the workload efficiently by setting automated communication-oriented process workflows to handle all the business arrangements.
Streamline Process

Streamline Process

Track and define business process bottlenecks with the help of BI analysis provided by our specialists. Setup and improve workflows based on the conducted research.
Routine Work Automation

Routine Work Automation

Reduce the occurrence of manual work errors and improve your business stability to minimize financial risks and discrepancies.

One Platform to Organize All Crucial Processes

Explore the full specter of Processica features tailored to various business needs
  • Notification Management
  • Mobile Workforce Management
  • Workflow Management
  • Operations Management
  • Business Process Automation
  • Project Management
  • Contact Management
 
Notification Management

  • Powerful and Intuitive Editor

    Style and customize your notifications for different targets. Save needed templates to further implement them to the needed automatic workflows.

  • Customizable Communication

    Organize triggered notifications and get feedback by setting the needed communication workflows.

  • Multiple Channels

    Set up automated communication workflows with the use of communication channels right for your business specifics: email, SMS, voice messages, Slack, or other popular apps..

  • Mass Notifications

    Set up alerts, texts, voice messages, or notifications with feedback and trigger sending them to your target audiences in any cases of your need just in a few clicks.
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Notification Management
Mobile Workforce Management

  • Field Management On the Go

    Track progress and get needed information from mobile devices of field workers. Dispatch mobile employees to new jobs, even in case of unstable internet connection.

  • Powerful Location Monitoring

    Track the geolocation of your workers at any time to reduce delays and improve customer service. Set and change work orders directly on the map.

  • Intuitive Workflow Chart Manager

    Arrange and adjust workflows in a couple of clicks. Get reports about your workflow performance and collect additional data needed for your particular business case.

  • Appointment Scheduling

    Negotiate and set up an appointment or work order via our schedule negotiation solutions. Use workflow visual designer to set up and customize it as you need.
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Mobile Workforce Management
Workflow Management

  • Powerful Workflow Editor

    Configure and customize your workflows with no coding efforts. Our powerful editor helps with managing even the most complex workflows.

  • Real-time Progress Monitor

    Pin ready workflows to the dashboard and launch them in a single click. Monitor the workflow running process and check status changes.

  • Web-service Integration

    Setup web-services integrations and automatically update data posted in external systems. Use workflow configurations on the platform to call API end-points of the web services you already use, including your internal business systems.
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Workflow Management
Operations Management

  • Easy Locations Setup

    Configure your assignments tied to locations on the map. Select assignees to each task, form shifts and assign supervisors, and manage everything in one place on Processica platform.

  • Shift Management

    Form work shifts based on various criteria, such as worker's skills, available time, needed extra means, and their capacity. Trigger notifications to inform supervisors about important status changes.

  • Roster Management

    Create efficient staff rosters for multiple work shifts. The system collects and processes workers' responses to form the optimal coverage of shifts and avoid conflicts in schedules.
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Operations Management
Business Process Automation

  • Customizable Workflow Setup

    Organize business workflows according to the specifics of your operation or let our analytics and engineers to do that for you. Customize steps, events, parameters, send notifications, assign workers, and make your business process flawless.

  • System Integrations

    Integrate Processica with systems already used within your organization to streamline workflows without significant changes to your current business process. Connect Processica to additional external systems to further improve your business process automation.

  • Process Mining

    Map the process to be automated from scratch or define existing workflow gaps with the help of BI and data analytics as a service. Define important for your processes data points, gather data to define trends, patterns, and details contained in event logs to get valuable insights.
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Business Process Automation
Project Management

  • Customized Processes

    Build custom workflows to automate administrative processes for project management. Just map your process, integrate the needed external systems, and set up automated communication or ticketing workflows of your need.

  • Smart Notifications

    Automate communications with your team members or stakeholders for smooth project execution. Communicate project progress, engage team members, inform about status changes or emergencies via various communication channels.

  • Tasks Management

    Organize tasks and assignments into workflows, create relations and dependencies between them, schedule assignments in the calendar in scope of project deadlines. Run workflows to reschedule or reassign tickets in case of no reply or escalation issues.
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Project Management
Contact Management

  • External Data Integration

    Connect third-party contacts databases of your need (LDAP, AD, AAD, ServiceNow, etc.), organize contacts, and extract the needed segments on on e cloud-based platform.

  • Target Lists and User Management

    Integrate segmented contacts from different sources into your workflows in a few clicks. Create smart target lists based on different criteria to make them automatically updated.

  • Tree-based Structure

    Organize your contact database in tree-based structure, adding any custom fields you need (departments, addresses, tags)
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Contact Management

Apply Processica Solutions to Your Business

Processica platform helps to create seamless workflows tailored to the following industries and teams and not limited to them
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Sales and Marketing Operations

  • Automatically communicate with your clients and employees via multiple communication channels on different stages of sales development process.
  • Meet customers expectations easier with automated customer support solutions through triggered multi-channel communications, tickets creation and escalation.
  • Organize and implement omni-channel drip campaigns helping to better reengage your leads and increase sales.
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Sales and Marketing Operations
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Healthcare

  • Implement automated shift & roster management to start forming rosters, select the right employees for assignments, configure waiting lists, and notify supervisors or managers.
  • Configure approval management workflow to automatically deal with documents negotiations and approvals. Just launch a workflow and the platform will start sending notifications and get approvals from responsible employees via multiple channels (SMS, emails, chats, etc.)
  • Organize field work between dispatchers, medical staff and clients: create assignments, watch and take into account geolocation of units, track routes and ETA changes, provide and check the deliverables.
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Healthcare
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Education

  • Automate your staff scheduling based on feedback received from employees or on workload distribution.
  • Use automated multi-channel communications in such processes as filling shifts, personal deadline and task execution reminders, and issues escalations.
  • Automate staff and students onboarding. Automatically schedule meetings, distribute forms and surveys, create and monitor process happening in automatic onboarding workflows and gather data insights.
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Education
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Manufacturing

  • Automate roster management by creating efficient staff rosters, controlling workforce expenses, maintaining the optimal coverage of shifts and eliminating conflicts in scheduling.
  • Enhance facilities and maintenance management to speed up decision making process and reduce the probability of human errors where it's crucial for your business process stability.
  • Set triggered emergency notifications and automate issues escalations to strengthen your manufacturing process where the absence of human errors is crucial. Escalate issues to higher levels of managers or automatically launch IoT workflows in case some predefined triggers occurred.
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Manufacturing
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Transportation and logistics

  • Organize and streamline your routes management, considering geolocation of your workers, needed extra units, tools or documents needed in your company operations workflow and its logistics.
  • Automate delivering goods from suppliers to consumers, maintaining involved to the process inventory, tracking shipments and communicating about status changes to the involved stakeholders.
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Transportation and logistics
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Tech dispatching

  • Make daily field operations easier for dispatchers. Let them monitor the work schedule in real-time mode, assign new jobs and dispatch them, send reminders and notifications to field staff.
  • Maintain transparent and productive communication with remote employees within your company via automatic workflows helping to exchange with work-related information between workers, dispatchers, clients, and CRM system.
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Tech dispatching

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